Water Softener | Water Softener Salt

Benefits of
Water Softeners

Soft water helps extend the lifespan and efficiency of household appliances. This, in turn, reduces your energy output which has positive environmental impacts. It is also gentler on the skin and hair.

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Fun fact! The average UK home collects around 70kg of limescale a year. That’s a whole other family member! Although limescale is usually easily visible, it also forms on the internal surfaces of pipework and boilers – so just because you can’t see it doesn’t mean it isn’t there, creating havoc. With the right treatment, soft water will reduce the formation of limescale or mineral deposits on plumbing fixtures, pipes and showerheads. This not only maintains the efficiency of water flow and pressure but also minimises the need for frequent cleaning and maintenance.

It may be simple enough to descale or replace your kettle every few years but it’s not a cheap (or environmentally friendly) exercise for those larger appliances. The use of soft water contributes to prolonging the lifespan and improving the efficiency of household appliances like water heaters, dishwashers and washing machines. The heating element in these units is no longer compromised and can continue to operate as intended. Less detergent is required per washing load in your laundry, which has a financial and environmental impact as well as resulting in cleaner clothes, helping them retain their colour, texture and durability.

According to recent studies, 70% of adults suffer from sensitive skin. Whilst a portion of these people can find remedies by using specific skin products, for some it can have a significant psychological effect, affecting both the quality of life and emotional well-being. Soft water proves to be milder on the skin and hair. In the absence of minerals, it helps prevent dryness and irritation, resulting in smoother skin and softer hair. Users often discover that they require less soap and shampoo because lather and suds are more easily formed.

As limescale builds up appliances decrease their efficiency, leading to higher energy consumption and increased energy bills. Softened water can help prevent this accumulation of mineral deposits, therefore allowing appliances to operate effectively and ultimately reducing your household expenses. This is more evident if you run a commercial business when the constant supply of electricity and water is vital to the functioning of your operation. Cost saving is just as important in the work place as it is at home – businesses rely on lower overheads in order to succeed.

When you consider that ¼ inch of limescale in your water heating element will cause you to use 40% more energy to heat up water, limescale can have a significant impact on your finances as well as environmental consequences. In hard water areas, these minerals attach themselves to the inner lining of your appliance and heat is therefore not transferred efficiently. Additional energy supply is required as a result of this and your appliance also becomes susceptible to breakdowns. Any appliance reliant upon a water supply to operate does so more efficiently and effectively with soft water, as they are not burdened by the buildup of mineral deposits.

IND Plumbing and Heating

4.7

Based on 75 reviews

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Sally Poole

2 weeks ago

Our cistern was suddenly constantly running so we were having to use the stop tap when water wasnt needed. I called IND and they came and replaced the flush valve the same day. Excellent service.

Fi Blundell

3 weeks ago

We recently had our heating system and multiple radiators replaced. Everyone from IND was punctual, polite and professional throughout. Their engineers left us with a toasty warm house, no mess and a dog that was delighted to accept two new members to her fan club!

Paul Rushton

2 months ago

Having initially engaged with Mike to discuss our new heating system requirements. He came out to our house and was very personable, providing pragmatic advice. He was more than happy to answer all our questions on a number of occasions to ensure we were completely comfortable with the scope of works and quote, and was also very accommodating on the timing of our work. This week, we have had our new boiler and water conditioner fitted by Steve and Ollie. They were both fantastic. Both consummate professionals, with great attention to detail, very tidy & respectful in the way they worked, with nothing too much trouble. Pete the commissioner engineer was also prompt and very efficient in testing and signing-off our new boiler installation. Mike, Steve, Pete and Ollie all come highly recommended.

Joanne Robinson

2 months ago

They did excellent work for a complete refurbishment to our downstairs bathroom. Very knowledgeable and neat. Would definitely recommend IND Plumbing and Heating.

Anthony Carter

2 months ago

Great service from first call to invoice. Very helpful lady answered phone, booked us in and explained who would be coming and when. Julian arrived earlier than planned but saw we were a little overwhelmed and offered to collect supplies while we got the kitchen ready. Pleasant chap, finished quickly, tested everything for us. Excellent service and very respectful of our needs, he even suggested a solution to an issue we had. Invoice listed everything that had been done and was less than expected. Brilliant company, would recommend them to everyone. Thanks.

Derek Downes

4 months ago

IND highly recommended - Chris was thorough with his fault diagnosis and a really knowledgeable engineer on Worcester Boilers.

Tim Lightoller

4 months ago

After a prompt and friendly response to my request to fix three minor defects on the plumbing, I was given comprehensive advice on my concerns for the water softening system. Mike could not have been more helpful in suggesting how I could check it out before installing a replacement.

Tracey Woodward

10 months ago

We as as business have being using INDs for a year. Customer service, along with the work is outstanding, would not hesitate to recommend.

Jessica Roberts

10 months ago

Great service. One of their engineers called Chris came to our property to service the boiler and gas fire. He was friendly, polite and extremely knowledge. Told me exactly what he was going to do and then when he found something on the boiler that could do with being replaced, he took the time to show me and explain why it needed doing. All the carpets were protected too and he even hoovered after! Excellent service and will 100% be using them for all future work. Thank you

Julie Hare

12 months ago

We live in an old house and our plumbing is very complex. Mike from IND came out first to understand the issue, and then sent Steve on an appointed day to do the work. Steve was very punctual, courteous, tidy!, and thorough, and I’m glad to say, fixed the problem. We appreciated his explanations and further advice. We would not hesitate to recommend this team to anyone looking for a very competent plumbing service.

Keith Howard

12 months ago

Very good technician serviced my boiler who was very honest, pleasant and efficient.

Eunice Hunter

1 year ago

I highly recommend this company. They recently replaced a 3way valve and replaced our shower , with great professionalism. The young man was a credit to the trade and company. After several other plumbing and heating companies I contacted either didn’t bother calling me back, or said they come round and never bothered to turn up . IND explained current situation that they were busy but gave me a date. They turned up on time on day I was quoted and carried out the job wonderfully. Thank you so much. Really appreciate your help.

David Anderson

1 year ago

Brilliant service provided by Darren at IND. I'd had issues with dishwasher, washing machine and shower and all were resolved very efficiently and he also sorted some additional issues he spotted. Top quality!

Sam Trounson

1 year ago

I am a massive fan of Ind Plumbing & Heating - they provide an efficient service and get the job done.

nicholas cotter

1 year ago

Great service and super helpful.

Roger Lindley

1 year ago

We have been using IND for all our plumbing and heating needs for the last two years, and their engineers have been first-rate. Our boiler is as old as the hills, but they manage to find the parts and keep it running. Highly recommended.

Annette Ponter

1 year ago

Friendly and reliable service with IND Plumbing, excellent customer service, engineer arrived on time for boiler service and did a really good job, would recommend this company

Draven McConville

1 year ago

Outstanding Service from Mike and the team at IND Plumbing! Mike and his team recently carried out a boiler service for us and installed a new water softener and the whole experience was absolutely first class from start to finish. They were punctual, professional, and took great care to explain everything clearly. The boiler service carried out by Colin was thorough and efficient, and the water softener installation by Sam was done to a really high standard. You can tell they take pride in their work, and it shows in the results. What stood out most was how respectful and tidy they were throughout the job. They left everything spotless, and it was clear they genuinely cared about doing things right. Highly recommend IND Plumbing to anyone looking for reliable, honest, and high-quality plumbing services. Thanks again, Mike and team - we’ll definitely be using you again in the future!

Natalie York

2 years ago

Our plumber could not have been more helpful. He took time to provide good explanations of what the problem was, provided us with a solution on the day while it may not completely fix the issue and he did not try to oversell a solution we may not need - Really impressed. So refreshing. I wouldn’t hesitate to call IND again.

John Turkentine

2 years ago

Excellent service. Work done to a very high standard and each day everything tidied up beautifully. Highly recommended.

Katie Wood

2 years ago

Excellent service, care and attention, nothing to much trouble to even look at other queries in the house, and advise on best precautions to prevent further blockage, smells, drainage. Julian was professional and helped advising. I would not hesitate to recommend this company, for lettings or own property.

Dga Gordon

2 years ago

ive been using IND for two years and have always found them helpful. well organised,and reliable. Especially when you really need them.

Lucy Boggis-Rolfe

2 years ago

Always friendly and efficient. I could not recommend them more highly

Karina Noel

3 years ago

Always helpful, Sam is a super chap who knows his stuff. Always friendly, confident and willing. I always use IND for all things big and small.

Stuart Trubee

3 years ago

IND Plumbing & Heating Ltd made a superb job of carrying out a complete rebuild of our bathroom. The job was well planned and executed with the inevitable disruption kept to a minimum. Would have no hesitation in recommending this firm.

Dave Alexander

3 years ago

I have always had really good service from Ind ; they respond quickly , assess the problem and allocate someone to do the job well. I am confident in them and their service . Highly recommended .

Heather Phillips

3 years ago

This is a plumbing and heating company in Tetbury that can be totally relied upon to put right whatever needs putting right!

kenneth king

3 years ago

Very thorough survey of the works reqired, Mike understood the complexities of the 50 year old system and was happy instigate some of my suggestions. A very competitive estimate.

Patricia Marshall

3 years ago

Always answer the phone promptly, friendly and helpful. Responded and engineer visited within a few hours, keeping me posted on eta. Reliable and efficient, highly recommend.

Rob Platt

3 years ago

Very thorough work. Advised on a possible issue but was very efficient and cleaned up after.

Bethan Bayley

3 years ago

IND Plumbing & Heating were fantastic. They were very responsive to my initial query, arranging to come out the morning after and were very thorough with their investigation into our boiler problem. We now have reliable hot water again after several visits from another company couldn't resolve the issue. We will definitely be using them for our servicing and repairs moving forward.

Peter Thompson

3 years ago

Turned up early and completed the job quickly and efficiently

Darren Pegler

3 years ago

Thank you, emailed via contact page on Sunday afternoon, next morning, got a response and a engineer came to check the boiler, next day he fixed it. Great service, and was happy with the bill, which was very reasonable . Thanks again

Alex Newman

3 years ago

I rarely ever write reviews but IND Plumbing & Heating have blown me away with their responsiveness. I called them early in morning, as I had a small leak in the bathroom.They strived to help me that day, as being a teacher my time off is restricted mid week. They kept me informed with their availablity during the morning and were able to attend that day at lunch. They fixed the issue quickly and were very attentive. Brilliant work and a well deserved 5 star ⭐.

Tammy Stringer

4 years ago

IND plumbing installed a walk in shower at my elderly mother in law's home. From our first contact with them, we found them to be efficient and professional. When the work was carried out they were very considerate and tidy. The workmanship was top quality and we'd recommend IND plumbing

D Russell

4 years ago

Excellent service fair prices very happy with this company I feel very comfortable recommending their service to you.

David Jones

7 years ago

IND recently replaced our boiler and some parts of our central heating system -- as well as fixing a long standing issue we have had with a power shower. Awesome job. Very professional. Cleared up each day. Treated our home with respect. I would have no hesitation in recommending them.

Sue Enright

8 years ago

Friendly, professional, honest service. They did a great job installing a new boiler and replacing all our radiators. They know their stuff and respected our home. I would highly recommend them.

Hard Water?
Easy Fix!

Making your water soft, shouldn't be hard

Do I live in a Hard Water area?

Customer Guarantee

Locally Trusted Installers

5 Star Rating

Benefits of
Water Softeners

How we work

Get in touch with IND today

Water Softeners

Hard Water?Easy Fix!

Making your water soft, shouldn't be hard

Do I live in a Hard Water area?

Customer Guarantee

Locally Trusted Installers

5 Star Rating

Benefits of Water Softeners

No Limescale

Longer Lasting Appliances

Healthier Hair and Skin

Lower Household Bills

Improve Heating Efficiency

How we work

Get in touch with IND today

Water Softeners

Hard Water?
Easy Fix!

Benefits of
Water Softeners